PRIVACY POLICY
MITOLOGY PRIVACY POLICY
2. WHAT INFORMATION DO WE COLLECT, AND HOW?
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Information You Provide: When you sign up for an account, make a purchase, fill out forms, or participate in promotions, data such as your name, email, address, phone number, payment details, and preferences are collected. This may also include images, birthdays, and social media details.
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Information From Third Parties: MITOLOGY may receive information from your social media accounts, payment providers, and data partners to enhance your experience. For example, additional data like household size or income may be used for targeted recommendations and advertising.
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Automatically Collected Information: Every time you use the website, certain technical data is recorded automatically, including cookies, device information, IP address, and browsing behavior. This helps improve your website experience and serve personalized advertising.
3. WHAT DO YOU USE MY INFORMATION FOR?
- Provide Services: Personal data is essential for processing orders, delivering products, managing your account, and offering customer support.
- Marketing and Personalization: Data is used for sending updates, special offers, and recommendations tailored to your interests. You can opt out of marketing communications at any time.
- Research and Security: MITOLOGY conducts analysis and surveys to improve its services. Data is also used for fraud prevention, credit checks, and identity verification.
- Legal Obligations: Personal information is processed in compliance with legal and financial regulations, such as tax laws or sanctions.
4. WHO DO YOU SHARE MY INFORMATION WITH?
To operate its business effectively, MITOLOGY shares your information with selected third parties:
- Service Providers: Couriers, payment processors, marketing tools, customer support platforms, and analytics providers may access your data to fulfill services.
- Advertising Partners: Data may be shared with social media and advertising networks like Facebook to show relevant ads.
- Corporate Transactions: In case of mergers or acquisitions, your information may be transferred.
- Legal Requests: MITOLOGY may disclose your data if required by law or a court order.
Adequacy Decision: we transfer the personal data that we collect from you to conduct fraud checks, which was found to have an adequate level of protection for personal data under Commission Decision 2011/61/EU of 31 January 2011.
6. COOKIES
7. SECURITY
9. WHAT ARE MY PRIVACY RIGHTS?
You have several rights regarding your personal data, and MITOLOGY is obligated to respond to requests to exercise these rights within one month (or longer in complex cases). Before fulfilling a request, MITOLOGY may ask for identity verification or a valid power of attorney if someone else acts on your behalf. You can exercise these rights by contacting privacy@mitologyhandmadejewelry.com.
Your privacy rights include:
Access: You can request access to the personal data MITOLOGY holds about you, including details on how it is used and shared. Some of this information is visible in the "My Account" section (e.g., name, email, address, order history). You can also ask for a copy of your data, though a fee may apply if multiple copies are requested. Access may be restricted if it compromises another individual's rights.
Portability: You have the right to receive a subset of your personal data in a structured, machine-readable format and request that it be transferred to another party. However, MITOLOGY can only transfer data where technically feasible and is not responsible for the data’s security once it reaches the third party.
Correction: You can request correction of any inaccurate personal data. This can be done through the "My Account" section or by emailing MITOLOGY. The company may ask for details to support your correction request, and while it's under review, you can also request restricted processing of the disputed data.
Erasure: You may request that we erase your personal data under certain conditions, such as when:
- The data is no longer necessary for the purpose it was collected.
- You withdraw consent, and there’s no other legal basis to process the data.
- You object to data processing based on legitimate interests.
- You believe your data is being unlawfully processed.
MITOLOGY may retain your data if required by law (e.g., for legal claims or freedom of expression), and they will notify you of any such necessity. If the data has been made public, they will take reasonable steps to inform others displaying the data to erase it too.
Restriction of Processing to Storage Only: You can request the restriction of processing in specific cases, such as:
- While the accuracy of your data is under review.
- When you request data erasure but prefer that MITOLOGY retain the data for storage.
- When the data is no longer necessary, but you need it for legal claims.
- If you object to data processing based on legitimate interests, pending the outcome of the review.
If processing is restricted, MITOLOGY may only store your data but could still use it for legitimate purposes (e.g., legal claims or protecting others).
Objection: You can object to the processing of your data for promotional or profiling purposes at any time. This can be done by adjusting your preferences in "My Account" or by using the "unsubscribe" link in marketing emails. You will still receive essential communications related to your orders or policy updates. You can also object to other data processing based on legitimate interests, providing reasons to support your request.
Withdrawal of Consent: You can withdraw your consent to data processing at any time by changing your marketing preferences in "My Account," unsubscribing from emails, or contacting MITOLOGY via email.
- by emailing us at privacy@mitologyhandmadejewelry.com; or
11. EU REPRESENTATIVE
MITOLOGY has appointed a European representative for data protection matters:
MITOLOGY PORTUGAL – Rua Padre António Vieira, Porto, Portugal.
12. UPDATES TO THIS POLICY